Privacy Policy

1.Introduction

FAKT Impex Inc. ("FAKT", "we", "us", or "our") is a company incorporated under Labuan Companies Act 1990, registered as Labuan Company No. LL18894, with its registered office at Lot A020, Level 1, Podium Level, Financial Park, Jalan Merdeka, 87000 Labuan F.T., Malaysia.

This Privacy Policy describes how we handle information in connection with your use of the FAKT Impex Inc. website located at faktimpexinc.com (the "Website"). By using this Website, you acknowledge that you have read and understood this policy.

This policy applies to this Website only. It does not apply to external platforms linked from this Website, including the FINC Ecosystem, client websites, or any other third-party services.

2.Information We Collect

We may collect the following types of information when you interact with this Website:

• Information you voluntarily provide through our contact form, including your name, email address, phone number, company name, and message content.
• Information you voluntarily provide when submitting a job application or career enquiry, including your professional background and contact details.
• Basic technical data collected automatically by web hosting infrastructure, such as server access logs, browser type, referring page, and approximate geographic location based on IP address.

We do not operate active tracking systems, analytics platforms, or advertising technology on this Website beyond standard web server logging.

3.Information Submitted Through Contact Forms

When you use the contact form on this Website, the information you enter is submitted through our website contact handler and emailed to our official address (info@faktimpexinc.com). We do not store contact form submissions in a website database.

By submitting a contact form enquiry, you consent to FAKT Impex Inc. using the information provided to respond to your enquiry and, where relevant, to follow up on a business or service discussion.

We will not use contact form submissions for unsolicited marketing without your consent.

4.Job Application Information

If you submit a job application or career enquiry through this Website, the information you provide will be used to assess your suitability for a position and to communicate with you regarding the application process.

Job application information is handled with discretion and will not be shared outside of FAKT Impex Inc. without your consent, except where required by law.

We retain application information for a reasonable period to allow us to consider your profile for current and future opportunities unless you request deletion.

5.Website Usage and Technical Data

Like most websites, our hosting infrastructure may automatically record basic technical information when pages are accessed. This may include:

• IP address (used to estimate general geographic region)
• Browser type and version
• Operating system
• Pages accessed and time of access
• Referring website address

This technical data is collected at the server level by our hosting provider and is used only for routine operational purposes such as server security, uptime monitoring, and diagnosing technical issues. We do not use this data to identify individual visitors.

6.Cookies and Similar Technologies

This Website does not operate a cookie consent system or deploy first-party tracking cookies. Our hosting provider (Hostinger) may set technical cookies necessary for server operation and security. We do not use advertising cookies, retargeting pixels, or behavioural tracking technologies on this Website.

External links on this Website — including links to FINC Ecosystem, Amazon, AxisED, or client websites — lead to third-party platforms that operate their own cookie and tracking policies independently of FAKT Impex Inc.

7.How Information Is Used

Information collected through this Website is used for the following purposes:

• Responding to business, partnership, or general enquiries submitted via the contact form.
• Assessing and communicating with job applicants.
• Maintaining the technical operation and security of the Website.
• Understanding general visitor activity at an aggregate, non-personal level.

We do not sell, rent, or otherwise commercialise personal information collected through this Website.

8.When Information May Be Shared

FAKT Impex Inc. does not sell or transfer personal information to third parties for their own marketing or commercial purposes. We may share information in the following limited circumstances:

• With service providers who support our operations (such as our hosting provider), where necessary and under appropriate confidentiality obligations.
• With professional advisors, including our corporate secretary (Hans Advisory & Trust Co Ltd) and accountants (Nazim & Co), where legally or operationally required.
• With law enforcement, regulators, or courts where required by applicable law or legal process.
• In connection with a business transfer, merger, or acquisition, where information may be transferred to a successor entity.

9.Third-Party Websites and External Platforms

This Website contains links to external websites and platforms, including but not limited to:

• FINC Ecosystem — a separate digital platform operated by FAKT Impex Inc.
• AxisED — an education technology platform
• ZAMCO Namibia — a client website developed by FAKT Impex Inc.
• Amazon — for The Hubirds novel by ShDausi
• QurbanAfrica, GaleriKerisSufi, MYTQA, and LamAlif Gallery

Each of these external websites and platforms operates under its own privacy policy and terms of service. FAKT Impex Inc. is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policies of any external platform you visit.

10.Data Security

We take reasonable precautions to protect information submitted through this Website. Our Website is served over HTTPS, and our hosting infrastructure includes standard security measures provided by our hosting provider.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of information transmitted to or from this Website. If you have concerns about the security of sensitive information, we recommend contacting us by phone or through a secure channel.

11.Data Retention

We retain information for as long as is reasonably necessary for the purposes for which it was collected:

• Contact form enquiries — retained in email correspondence for the duration of the business relationship or enquiry, plus a reasonable period thereafter.
• Job application information — retained for a reasonable period to assess current and future opportunities, unless deletion is requested.
• Server logs — retained by our hosting provider in accordance with their standard data retention practices.

You may request deletion of your information at any time by contacting us at info@faktimpexinc.com.

12.International Data Transfers

FAKT Impex Inc. is incorporated in Labuan, Malaysia. Information submitted through this Website may be stored or processed in Malaysia or in other countries where our hosting provider or service providers operate. By using this Website, you acknowledge that your information may be transferred outside your country of residence.

We take reasonable steps to ensure that any international transfers of information are handled with appropriate care and in accordance with applicable law.

13.User Rights and Requests

You may have certain rights regarding your personal information depending on the laws of your jurisdiction. These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information where it is no longer necessary for the purposes for which it was collected.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at info@faktimpexinc.com. We will respond to valid requests within a reasonable timeframe. Please note that certain information may need to be retained for legal, accounting, or operational purposes.

14.Children's Privacy

This Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information to us without parental consent, please contact us at info@faktimpexinc.com and we will take steps to remove that information.

15.Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Website, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of this Website after any updates constitutes your acknowledgement of the revised policy.

16.Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us:

• FAKT Impex Inc.
• Labuan Company No. LL18894
• Lot A020, Level 1, Podium Level, Financial Park, Jalan Merdeka, 87000 Labuan F.T., Malaysia
• Email: info@faktimpexinc.com
• Phone / WhatsApp: +60 11 7237 0596